Contact Support
Help with setup, printers, billing, renewals or your account.
Before you get in touch
- Tell us your shop name and the mobile number on your account.
- For a printer problem, tell us the printer's make and model.
- For a payment problem, send the Razorpay payment ID from your receipt.
Deleting your account
A shop admin can delete the account in the app from Settings, then Delete Account. Staff members, or anyone who no longer has the app, can ask us by calling or sending a WhatsApp message from the mobile number on the account. Our Privacy Policy explains what gets deleted.